FREQUENTLY ASKED QUESTIONS
All our suits are 100% custom-made. Each suit is tailored according to the measurements, fabric selection, and customization details provided by the customer.
You can place an order directly through our website. After completing your purchase, you will be asked to submit your body measurements using our Measurement Guide.
Measurements should be submitted before placing your order. Production begins only once all required measurements are received.
Tailoring & processing time: 10–15 business days
Shipping time: 7–10 business days
Delivery timelines may vary depending on your location and customs clearance.
Yes, we offer FREE worldwide shipping on all orders.
Once an order is placed and tailoring has started, cancellations or modifications are not possible due to the custom-made nature of our products.
No. Since all suits are custom-made according to individual measurements, returns and refunds are not accepted.
Please refer to our Return & Refund Policy for full details.
Each suit is stitched with extra fabric allowance for minor adjustments.
You may get minor alterations done by a local tailor.
In justified cases, we offer an alteration reimbursement of USD $20–$30, subject to review and approval.
Customers are fully responsible for providing accurate measurements. We strongly recommend using a professional tailor or carefully following our Measurement Guide.
We accept secure online payments through trusted third-party payment gateways. Payment details are encrypted and never stored on our servers.
We make every effort to accurately display our products. However, slight variations in color or texture may occur due to:
Fabric batches
Lighting
Screen display differences
These variations are normal and not considered defects.
International orders may be subject to customs duties or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the product price.
Please contact us within 48 hours of delivery with clear photos and your order details. Each case will be reviewed individually.
You can reach us at:
📧 Email: support@custommadesuitsonline.com
🌐 Website: https://custommadesuitsonline.com
CONTACT US FOR ANY QUESTIONS
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For any questions regarding cancellations, please reach out to us:
📧 Email: support@custommadesuitsonline.com