Custom Made Suits Online

At Custom Made Suits Online (https://custommadesuitsonline.com), all products are custom-made to order. Please review our Shipping Policy carefully before placing an order.

1. Order Processing Time

  • All suits are custom tailored according to the measurements and customization details provided by the customer.
  • Order processing and tailoring typically takes 10–15 business days.
  • Processing time may vary depending on fabric availability, order volume, or customization complexity.

2. Free Shipping

  • We offer FREE worldwide shipping on all orders.
  • No additional shipping charges will be applied at checkout.

3. Shipping Time

Once your order has been completed and dispatched:

  • Estimated delivery time: 7–10 business days
  • Delivery timelines are estimates and may vary depending on:
    • Destination country
    • Customs clearance
    • Courier service delays

4. Shipping Locations

  • We ship internationally, including Italy and other European countries.
  • Customers are responsible for providing a complete and accurate shipping address.

5. Customs, Duties & Taxes

  • International shipments may be subject to customs duties, import taxes, or local charges imposed by the destination country.
  • These charges are not included in the product price and are the responsibility of the customer.
  • We are not responsible for delays caused by customs clearance.

6. Order Tracking

  • A tracking number will be provided via email once the order is shipped.
  • Tracking updates depend on the courier service and destination.

7. Incorrect Address & Failed Delivery

  • We are not responsible for delays or delivery failures due to incorrect or incomplete address details provided by the customer.
  • If an order is returned because of incorrect address information, reshipping may require additional processing time.

8. Damaged or Incorrect Orders

If your order arrives:

  • Damaged
  • Incorrect
  • Incomplete

Please contact us within 48 hours of delivery with clear photos and order details. Each case will be reviewed individually.

9. Force Majeure

We are not liable for delays or delivery failures caused by events beyond our control, including:

  • Natural disasters
  • Customs delays
  • Courier service disruptions
  • Global logistics issues

10. Contact Information

For shipping-related questions, please contact us:

📧 Email: support@custommadesuitsonline.com
🌐 Website: https://custommadesuitsonline.com